Benefits of Using Virtual Phone Systems
Virtual phone systems or VoIP phone systems route calls via the internet instead of traditional phone lines. Therefore, VoIP opens the system up to offer more varied and advanced services, enabling businesses to connect with global customers cost-effectively. VoIP phone systems are known for their scalability, mobility, and better call management. Here are some of the top VoIP features and services offered:
- Call recording (inbound and outbound)
- International call forwarding
- Outbound calling with customizable caller IDs
- SMS, fax forwarding
- Advanced IVR systems
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