Here is what you should look for when considering an alternative to Dialpad:
*Note: Costs and information mentioned in this article are current at the time of publishing and may be subject to changes.
1. Extent of Global Coverage
Currently, Dialpad has coverage in about 50 countries spread globally. In comparison, Global Call Forwarding has coverage in more than 160 countries. This includes remote and hard-to-reach regions where toll-free and international calling is not easily available. In fact, some of our customers use our Toll-Free FlexDial solution to expand their reach in rural and remote regions.
Additionally, our parent company United World Telecom was founded in 1996. Our years of experience mean well-established relationships with local and regional operators worldwide. This reliable network enables us to provide our customers with extensive global reach.
View our Country Coverage page to see the extent of our global voice coverage.
2. Browsable Inventory
While Dialpad lists the area codes you can get numbers for, you can’t browse their inventory for local or international numbers before signing up. This means you cannot preview available numbers and choose the number you want before providing contact information and creating an account.
On the other hand, you can browse through the Global Call Forwarding inventory right on our Pricing page. And as you choose the phone number you want, you will see updated prices in real-time. Once you’ve chosen your number and added any additional services, you can then create an account.
And if you need to buy phone numbers in the future, you can integrate our Voice API within your business applications and view our inventory at any time.
3. Pricing Model
Like most cloud communication services, Dialpad charges on a “per user per month” plan, with premium services needing additional charges. On the other hand, Global Call Forwarding charges only per month for your entire team. This reduces your overall monthly bill, keeping communication costs low. Our pricing is straightforward, with no hidden fees.
4. Dedicated Account Manager and Support
Finally, when viewing what each plan offers, it is not immediately clear whether you have to pay extra for Dedicated Account Manager and Professional Deployment Services. The website states that you will need to “Call for Details.” Since both account management and installation are essential to the success of your phone system, we offer both for free with each of our virtual phone number plans.
Choosing the Right Dialpad Alternative
Both Dialpad and Global Call Forwarding offer cloud communication solutions. However, when choosing a provider, you need to carefully consider the different services and support each provider offers. Additionally, it is important to see if what they offer meets your current and future business growth plans. Thankfully, both offer free trials so you can test the service out for yourself.
Dialpad vs Global Call Forwarding
| Dialpad | Global Call Forwarding | |
| Lowest plan | $15 user / month | $7.95 / month |
| Number of plans available | 3 | 5 |
| International numbers offered | 50+ countries | 160+ countries |
| Free Trial | Yes | Yes |
Switch to Global Call Forwarding
Global Call Forwarding is one of the top Dialpad alternatives. While both companies offer similar services, you need to choose one that works for your business’ exact needs. Check out our customer stories to see how our customers use our services. Or, chat with our representatives to learn more about how we can help your business easily upgrade its phone system by switching to Global Call Forwarding.
Call us today at +1 (561) 908-6171 or request a demo!
