How to Turn On Call Forwarding with AT&T

AT&T’s Device Support Tutorials

Access the Call Forwarding Device Support tutorials website to learn how to turn on call forwarding with AT&T. The following process shows how this is accomplished.

1. Go to “https://www.att.com/device-support/selector/.” This site lists the brands of cell phones and tablets.
2. Then, select the device manufacturer.
3. Select the device model. If the device is not found, select Load More Devices and then select the device.
4. Under Search device support, type call forwarding. If that does not get the tutorial, go to Additional Support.
5. Select Learn How to Use.
6. Select Calling.
7. Select Call Forwarding.

Setting Up Call Forwarding on Different Cell Phones

The following sections give the AT&T call forwarding tutorial steps for a variety of popular cell phones and softphones. This is just a sampling of the available tutorials. Follow the above procedure to find a tutorial for a specific phone not shown here. Note that there is not a tutorial for the Google Pixel phones.

AT&T Tutorial for Samsung Galaxy 8

1. TURN ON CALL FORWARDING: Select the Phone app from the home screen.
2. Select the Menu icon and then select Settings.
3. Select More settings.
4. Select Call forwarding.
5. Select Always forward.
6. Enter the desired Forwarding number and then select TURN ON.
7. When call forwarding is turned on, the Call forwarding icon will be displayed in the Notification bar.
8. TURN OFF CALL FORWARDING: Select Always forward from the Call forwarding settings menu.
9. Select TURN OFF.

Note: To change the call forwarding number, edit the number, then select UPDATE.

AT&T Tutorial for Apple iPhone 8 & 8 Plus

1. To set up Call forwarding on the device, from the home screen select the Settings app.
2. Scroll to and select Phone.
3. Select Call Forwarding.
4. Select the Call Forwarding switch to activate Call Forwarding.
   Note: You must be in range of the cellular network when you set an iPhone to forward calls, or calls will not be forwarded.
5. Enter the desired forwarding number.
6. Select Back to return to the Call Forwarding screen when finished.
7. When Call Forwarding is active, the Call Forwarding icon will appear in the Status Bar.
8. To change the Call Forwarding number, from the Call Forwarding screen select Forward To.
9. Enter the new desired forwarding number and then select Back.To turn off Call Forwarding, from the Call Forwarding screen swipe the
10. Call Forwarding switch to off.

AT&T Tutorial for LG V30

1. TURN ON CALL FORWARDING: From the home screen, select the Phone App. Select the Menu icon, then select Call Settings.
2. Select More.
3. Scroll to and select Additional Settings.
4. Select Call Forwarding.
5. Select Always Forward.
6. Enter the desired forwarding number and then select TURN ON.
7. When call forwarding is turned on, the Call Forwarding icon will be displayed in the Notification Bar.
8. TURN OFF CALL FORWARDING: From the Call forwarding screen, select Always Forward then select TURN OFF.
   Note: To change the call forwarding number, edit the number as desired then select UPDATE.

AT&T Tutorial for Huawei Ascend XT2 (H1711)

1. TURN CALL FORWARDING ON: From the home screen, select the Dialer app. Select the Menu icon, then select Settings.
2. Select Call Forwarding.
3. Select Always forward. Enter the desired forwarding number and then select ENABLE.
4. When call forwarding is turned on, the Call Forwarding icon will be displayed in the Notification bar.
5. TURN CALL FORWARDING OFF: From the Call Forwarding screen, select Always Forward then select DISABLE.
   Note: To change the call forwarding number, edit the number then select CHANGE.
6. AT&T Tutorial for Motorola Moto Z2 Force Edition (XT1789)
7. TURN CALL FORWARDING ON: From the home screen, select the Phone App. Select the Menu icon, then select Settings.
8. Select Calls.
9. Select Call Forwarding.
10. Select Always Forward.
11. Enter the desired forwarding number and then select TURN ON.
    Note: To change the call forwarding number, edit the number then select UPDATE.
12. When call forwarding is turned on, the Call forwarding icon will be displayed in the Notification Bar.
13. TURN CALL FORWARDING OFF: From the Call Forwarding settings screen, select Always forward then select TURN OFF.

AT&T Tutorial for Alcatel ONETOUCH ALLURA (5056O)

1. To forward all calls to a different number, from the Phone App, tap the Menu icon.
2. Tap Settings.
3. Tap Call Settings.
4. Tap Call Forwarding.
5. Tap Always Forward.
6. Enter the Desired Forwarding Number.
7. Tap ENABLE.
8. When call forwarding is turned on, the Call Forwarding icon will be displayed in the notification bar.
9. To turn call forwarding off, tap Always Forward.
10. Tap DISABLE.

AT&T Tutorial for ZTE Maven 2 (Z831)

1. TURN ON CALL FORWARDING: From the home screen, select the Phone App. Select the Menu icon and then select Settings.
2. Select Call Settings and then select Call Forwarding.
3. Select Call Forward-Unconditional. Enter the desired Forwarding Number and then select TURN ON.
4. When call forwarding is turned on, the Call Forwarding icon will be displayed in the Notification Bar.
5. TURN OFF CALL FORWARDING: From the Call Forwarding settings screen, select Call Forward-Unconditional then select TURN OFF.
   Note: To edit the call forwarding number, select Call Forward-Unconditional. Edit the number as desired, then select UPDATE.

AT&T Tutorial for AT&T Fusion 3 (Y536A1)

1. From the home screen, tap Dialer.
2. Tap the Menu icon.
3. Tap Call Settings.
4. Tap Call Forwarding.
5. Tap Always Forward.
6. Tap the Number Field to edit the number to which calls will be forwarded.
7. Tap Enable.
8. Call Forwarding is now enabled. While call forwarding is active, the Call Forwarding icon will be displayed in the Notifications Bar.
9. To disable Call Forwarding, tap Always Forward.
10. Tap Disable.

AT&T Tutorial for Sony Ericsson Xperia PLAY 4G (R800at)

1. From the home screen, press the Menu key and tap Settings.
2. Tap Call Settings.
3. Tap Call Forwarding.
4. Tap to select the desired forwarding option. To forward all calls, tap Always Forward.
5. Enter the desired forwarding number and then tap Enable.
   NOTE: Follow the above steps to return and Disable Call Forwarding or Update (Change) the forwarding number.
6. AT&T Tutorial for BlackBerry KEYone (BBB100-1)
7. TURN CALL FORWARDING ON: From the home screen, select the Phone App. Select the Menu icon, then select Settings.
8. Select Calls.
9. Select Call Forwarding and then select Voice.
10. Select Always Forward.
11. Enter the desired forwarding number and then select TURN ON.
12. When call forwarding is turned on, the Call Forwarding icon will be displayed in the Notification Bar.
13. TURN CALL FORWARDING OFF: From the Call Forwarding settings screen, select Always Forward and then select TURN OFF.
    Note: To change the call forwarding number, edit the number and then select UPDATE.

Related: 5 Ways Call Forwarding and Automation Can Improve Your Phone System