Here is what you should look for when considering an alternative to Toll Free Forwarding:
*Note: Costs and information mentioned in this article are current at the time of publishing and may be subject to changes.
1. Country Coverage
Toll Free Forwarding offers users business phone numbers in over 120 countries. You can browse their inventory online to find the number that fits your needs. Similarly, Global Call Forwarding provides users with a simple way to browse our large phone number inventory. But, we offer services in over 150 countries, including remote and hard-to-reach locations.
View our Country Coverage page to see the extent of our global voice coverage.
2. Toll Free Forwarding Pricing
Toll Free Forwarding has monthly and annual plans that include a set amount of monthly minutes. This provider’s lowest-tiered plan is a pay-as-you-go option that starts at $9 per month and doesn’t include any minutes. This leads to high monthly bills as you’re paying 5.9 cents a minute on top of the monthly fee. The next lowest starter plan is priced at $14 per month and comes with 250 minutes. When you use all your minutes, you then have to pay between 5.9 and 5.4 cents per minute.
Global Call Forwarding, a Toll Free Forwarding alternative, includes 351 monthly minutes with our lowest plan priced at $7.95. When you use your minutes, we only charge 4 cents per minute. Additionally, we offer rollover as an optional feature. So, all your unused minutes will accumulate for future use.
3. Advanced Features
Toll Free Forwarding’s service includes access to additional communication features. They list up to 12 additional features on their website including call recording, call forwarding, and auto-attendant. You can access these features through their online control panel. However, the control panel is not mobile responsive.
Other providers like Global Call Forwarding offer users over 30 advanced features and add-ons. These advanced features include advanced IVR, caller ID management, call recording, and so on. And when you sign up for an outbound calling plan, you even get access to the GCF softphone – which allows you to make and receive calls on any IP-enabled device. This includes computers, tablets, and smartphones. These features and services are accessible through our modern and user-friendly control panel that is also mobile responsive.
4. Omnichannel Support
Another important factor to consider when selecting a provider is customer support access and availability. Toll Free Forwarding offers support through their international business phone numbers and email addresses. They are available 24 hours for 4 days during the week and varying hours for the remaining days. It all depends on the time zone and country you select.
Global Call Forwarding offers 24/7 customer support and dedicated account managers with every plan. You can simply call us at our US or Asia-Pacific business phone numbers. You can also submit a contact form or trouble ticket online. Additionally, we offer live chat on our website for responsive and immediate customer support. This way, you can choose your preferred contact method to get the help you need.
Choosing the Right Toll Free Forwarding Alternative
Both Toll Free Forwarding and Global Call Forwarding offer virtual communication solutions. However, when deciding which to choose, you need to carefully consider the different services they offer in comparison to the prices charged. And, it is important to see if those services and prices are suitable. Additionally, both offer free trials that let you test them out.
To learn more about how Global Call Forwarding can help boost your business’ communication, contact us today!
Toll Free Forwarding vs Global Call Forwarding
| Toll Free Forwarding | Global Call Forwarding | |
| Lowest plan | $9.00 / month | $7.95 / month |
| Number of plans available | 6 | 5 |
| International numbers offered | 120+ countries | 160+ countries |
| Free Trial | Yes | Yes |
Switch to Global Call Forwarding
Global Call Forwarding is one of the top Toll Free Forwarding alternatives. While both companies offer similar services, you need to choose one that works for your business’ exact needs. Check out our customer stories to see how our customers use our services. Or, chat with our representatives to learn more about how we can help your business easily upgrade its phone system by switching to Global Call Forwarding.
Call us today at +1 (561) 908-6171 or request a demo!
