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About: Beny Mouen

Bio: Beny works at the Global Call Forwarding office in Bangkok, Thailand. He has extensive sales experience and he enjoys helping small and medium-sized businesses discover innovative telecom solutions. Beny enjoys football and running in his free time.

Posts by Beny Mouen:

5 Ways to Improve Phone System Automation with Call Forwarding

One of the most important parts of any business is to offer reliable customer support. This means that when a customer calls your business, you are always reachable and can …Read More »

6 Reasons Why a Softphone Is Essential For Any Remote Team

Managing remote or distributed teams can be a hassle. Ensuring that employees stay connected and are able to contact customers and answer customer service calls is important. However, not everyone …Read More »

Global Customer Support: 8 Strategies to Get More Global Customers

Supporting a global customer base may seem overwhelming and unattainable. However, with the right tools and business moves, bringing aboard more global customers can be a piece of cake. Here …Read More »

7 Must-Have Global Expansion Tools for Communication

Expanding internationally and entering new markets can be unsuccessful if not planned properly. One of the most important parts of global expansion is preparing to communicate overseas and across borders. …Read More »

Work From Home Call Center: 4 Best Practices [2024]

With the rise in work from home as an option, more and more employees demand flexibility in hours and location. This has given rise to the possibility of a home-based …Read More »

5 Top International Call Forwarding Benefits

International call forwarding is used by tens of thousands of businesses worldwide, as there are many associated benefits. Here we outline the top 5 business call forwarding benefits that an …Read More »

11 Tips to Improve Your Outbound Calls Strategy

Are your outbound calls not making enough sales? You may need to rethink your strategies and implement new ones. Here are 11 tips to improve your outbound calling strategy and …Read More »