Our Authors
About: Gulme Pal
Bio: Gulme is a versatile content developer with 3+ years of experience. She has curated SEO-driven content across domains like literature, technical, finance, healthcare, e-commerce, and business management. Currently at United World Telecom, she develops impactful telecom content, including blogs, landing pages, social media posts. She finds joy in dance, painting, and cherishing quality time with her family.
Posts by Gulme Pal:
How to Manage Global Voice: 10 Tips
Expanding your business globally is exciting, but staying connected across borders is an entirely different challenge. Managing voice communication across time zones, underdeveloped in-country telecom infrastructures, and complicated regional regulations …Read More »
Benefits of Call Sentiment Analysis for Sales and Support Teams
The ability to gauge emotions and pick up on the unsaid dynamics of a conversation is an important skill in business. A conveying handshake, a confident gaze, or a subtle …Read More »
Improve Team Productivity with Call Summaries
Tired of searching through hours of call records to determine call outcomes? Looking for a way to quickly capture key insights from every customer interaction? Call Summary, an AI call …Read More »