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About: Meryl D'Sa-Wilson
Bio: Meryl D’Sa-Wilson is a writer and content strategist with over 10 years experience. She writes about business trends, travel, marketing, behavioral health, recruitment, remote working, technology, and communications. She is currently the Digital Marketing Manager at Global Call Forwarding, a global provider of local and toll-free numbers. You can reach her on LinkedIn.
Posts by Meryl D'Sa-Wilson:
Global Call Forwarding vs Legacy Telecom Carriers
Considering an upgrade to your phone system? Maybe your current service is hard to manage. You find yourself calling customer support every couple of weeks and they are not easy …Read More »
Conducting Market Research with a Local Phone Number
Market research is essential to understand your target audience, their pain points and goals, and how you can serve them better. Without these insights, your product or service does not …Read More »
5 Phone Number Porting Myths Debunked
When your company is moving locations or changing phone service providers, the last thing you want is customers calling the wrong number and struggling to reach your company. Number porting …Read More »
Telemarketing Versus Inside Sales
Telemarketing, telesales, cold calling, inside sales; they’re all the same, right? Sales approaches where a salesperson calls a lead and tries to sell a product or service? There is some …Read More »
What is a Follow the Sun Model?
More and more customers expect their brands and businesses to offer 24/7 customer support. This is significantly important for businesses with a wide and international customer base. The Follow the …Read More »
Local Market Research: A Comprehensive Guide
Customers drive a business to success. Understanding your customers — who they are and where they come from — can help you offer better service. This is especially important when …Read More »
How Will Brexit Affect My Business? A Quick Guide
New changes are happening all over the world — from adopting new business processes to nurturing social movements to adjusting to the global pandemic. And the much-talked-about Brexit deal is …Read More »
Top 8 Countries for Global Expansion in 2025
Take your business to the global stage in 2025 by extending services to these countries. Here we highlight 8 top countries to consider for global expansion. We also list important …Read More »
International Phone Etiquette for Business in 2025
Dealing with global customers is not always easy. Add to this, cultural differences, language barriers, and cultural nuances, and you have yourself a messy situation. However, you can prepare better …Read More »