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About: Meryl D'Sa-Wilson

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Bio: Meryl D’Sa-Wilson is a writer and content strategist with over 10 years experience. She writes about business trends, travel, marketing, behavioral health, recruitment, remote working, technology, and communications. She is currently the Digital Marketing Manager at Global Call Forwarding, a global provider of local and toll-free numbers. You can reach her on LinkedIn.

Posts by Meryl D'Sa-Wilson:

What is the Difference Between Toll Free and Local Phone Numbers?

Are you in the market for a business phone number but cannot decide between local and toll-free numbers? Selecting the right phone number type is crucial for your company’s communication …Read More »

IVR: The Office Automation Tool That Makes Business Communication Easy

As a new company or one that has been running for a few years, you are always looking for ways to improve office productivity and efficiency. And with advancements in …Read More »

Benefits of Recording Business Calls: Invest in Call Recording Software

Considering recording business calls? You are on the right track. Utilizing a call recording software is becoming a common part of running a company. This is because recorded calls can …Read More »

7 Benefits of Making Calls with a Local Caller ID

Part of running a company is ensuring that clients stay satisfied, leading to a high customer retention rate. And how do you make that possible? By boosting customer care efforts. …Read More »

Dodd-Frank Act: Call Recording Compliance for US Banks

If you’re a network or voice administrator and work in the financial services industry, you have likely heard of the Dodd-Frank Act. Compliance with the Dodd-Frank Wall Street Reform and …Read More »

MiFID II Call Recording Compliance for EU Banks

Keeping harmful and abusive financial practices and customer data protection in mind, the MiFID II was created to increase transparency within the financial services industry. Among the many rules, the …Read More »

7 Best Outbound Calling Strategies: Make Calls That Convert

Is your sales team suffering from a low period and struggling to reach monthly goals? It may be time to rethink your sales techniques and make some improvements. Here are …Read More »

Infographic: Must-Know Facts About Business Phone Calls

Business communications are an important factor in the successful running of an enterprise. Whether you are using in-house customer care teams or outsourcing to a contact center, how you interact …Read More »

Mauritius Toll Free Numbers: Now Available with Global Call Forwarding

Bring in business from the ever-growing island of Mauritius. Global Call Forwarding is happy to offer Mauritius toll free numbers for companies and enterprises looking to do business in this …Read More »

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