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About: Meryl D'Sa-Wilson
Bio: Meryl D’Sa-Wilson is a writer and content strategist with over 10 years experience. She writes about business trends, travel, marketing, behavioral health, recruitment, remote working, technology, and communications. She is currently the Digital Marketing Manager at Global Call Forwarding, a global provider of local and toll-free numbers. You can reach her on LinkedIn.
Posts by Meryl D'Sa-Wilson:
10 Best USA SIP Trunk Providers
SIP trunking gives your business the opportunity to bring advanced cloud communication functionality to your phone system in a cost-effective and easy-to-use manner. But how do you choose the right …Read More »
6 Best IVR Number Providers
It is easy to get lost in a growing sea of IVR number providers. While there are many out there, the good quality and easy-to-use ones are still rare. You …Read More »
Complete Guide to VoIP Number Porting
Tired of dropped calls and bad call quality? Need to get out of a long-term phone service contract? Want to add more call management features to your phone system? One …Read More »
What Is a National Number & How Does It Work?
When choosing a business phone number for your company, you will come across a few different phone number options — local, toll-free, mobile, and national number. Picking the right type …Read More »
The Death of the Office Desk Phone
Between video calls, live chat, and automated customer service solutions, the office desk phone seems less of a requirement within your office setup. This begs the question: Can we do …Read More »
6 Call Flow Templates for Efficient Business Communication
Well-designed and efficient calls flows can help your business offer uninterrupted and reliable service when your customers need it the most. We’ve put together 6 call flow templates and examples …Read More »
Geographic Versus Non-Geographic Numbers
The type of business phone number(s) your business uses determines how easy it is for customers to connect and interact with your sales and customer service teams. And there is …Read More »
11 Best Call Forwarding Services for Business
Looking for a new business call forwarding service? While there are many call forwarding services in the market, you need to choose one that meets your communications needs and fits …Read More »
What Is A Call Flow And Why Is It Important For Customer Service?
As a business, one of your primary goals is to make people comfortable with your products and services, staff, and company. And part of creating that environment of comfort and …Read More »