Our Authors
About: Nadine Sampson
Bio: Nadine is an experienced telecom professional working at the Global Call Forwarding headquarters in Delray Beach, FL. She helps build relationships with new customers and provide outstanding support.
Posts by Nadine Sampson:
5 Ways to Win Back Your Post-Pandemic Customers
It’s true that the COVID-19 pandemic put a wrench in our plans to grow this year. Yet, instead of being disheartened about the current state of your business and future …Read More »
How Much Does an International Toll Free Number Cost? [2024]
International toll free numbers can help you expand your company’s reach by creating communication channels between your company and interested customers in other countries and states. Here we will outline …Read More »
Top 5 Countries for Global Expansion in 2020
Is global expansion on your agenda for 2020? Then it’s time to look at the top 5 countries to consider expanding to this year. Here we highlight countries to consider …Read More »
How to Start a Business in Mexico as a Foreigner
Starting a business in a new country can be intimidating and confusing when you don’t know where to start. If you are looking to expand your company to Mexico or …Read More »
Virtual Team Communication: 10 Proven Tips for 2024
Is your business considering moving to virtual offices? Then you need to be well-versed in virtual team communication tools and practices that will maintain productivity and efficiency. Tips for Virtual …Read More »
What is Call Center Performance Management? [2024]
Sales and customer service reps and employees are often the first line of contact between your business and its customers. Therefore, their performance can directly impact how successful your business …Read More »
What is Customer Success?
If customer retention and churn are a problem for your business, then you need to up your customer success game. Here’s an in-depth guide to customer success and how to …Read More »
How to Set up a Virtual Phone System?
Need to upgrade your business phone system? Thanks to advancements in telecommunications, a virtual phone system can help you organize and manage calls while expanding your reach. Follow these steps …Read More »
9 Best Customer Service Examples for 2024
Customer care and support are essential as they can determine how well a company performs. If you are looking to upgrade your service, check these best customer service examples and …Read More »