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About: Nadine Sampson

Bio: Nadine is an experienced telecom professional working at the Global Call Forwarding headquarters in Delray Beach, FL. She helps build relationships with new customers and provide outstanding support.

Posts by Nadine Sampson:

9 Ways for a Call Center to Use a Web Dialer

More and more companies (call center or not) are using a call center dialer or a web dialer to support their outbound calling strategies. The main reason is that this …Read More »

5 Ways to Earn Trust in the Financial Services Industry

Why is it important for a finance company to earn its customers’ trust? So that they see the value in your company and return. Additionally, returning customers hold the ability …Read More »

How to Measure Customer Satisfaction

You may be surprised to know that 96 percent of dissatisfied customers do not complain. However, 91 percent of those unhappy people will never buy from you again. Your top …Read More »

Why Every Call Center Needs Call Queuing

Looking for a service that can improve customer service and caller experience? Call queuing or call queue management is the advanced call center tool you need! What is Call Queue …Read More »