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About: Ned Isaacs

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Bio: Ned Isaacs is a consultant for Management, Batteries, and Technical Writing. He is a retired General Manager of Mine Safety Appliances (MSA) Specialty Battery Facility. In retirement, he was an editor of McGraw Hill’s Handbook of Batteries. In addition, he was a consultant to the Center for Applied Energy Research (CAER) at the University of Kentucky, and he has written web content for Global Call Forwarding and Sensor Products.

Posts by Ned Isaacs:

What is a Toll Free Number?

Toll-free numbers can help bring more customers and clients to your company by providing them with an easy and free way to connect. A toll-free number helps you reach a …Read More »

Things to Add to Your Marketing Strategy for the Hotel and Hospitality Industry

Hotel and Hospitality Overview There has been record-breaking growth in the travel and hospitality industry in recent years. In 2015, business travel grossed $1.2 trillion, five percent more than in …Read More »

Small Business Marketing Trends

The year 2017 promises to be an exciting year for small businesses, and small business owners will need to prepare for changing marketing trends. This article discusses some marketing strategies …Read More »

Call Center KPIs: 12 Metrics to Track for Customer Success

Which call center KPIs are necessary to help you understand how your business is performing and how satisfied your customers are? The following is a list of 12 important call …Read More »

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