As businesses scale and their needs evolve, they often need more advanced features, global coverage, or better cost efficiency. Some reasons why users switch from Grasshopper include lack of global coverage, call quality, and less responsive customer service.
We can help you port a toll-free number or local number, based on your requirements, without any service interruptions.
In this guide, we’ll go over:
- What to keep in mind when porting numbers
- How long does it take to port
- How to port phone numbers from Grasshopper
Porting Phone Numbers from Grasshopper
You may want to port your number to a new service for a variety of reasons:
- Low voice or audio quality
- Lack of reliable coverage for target regions across the globe
- High monthly bills, especially for international calling
- Need for more responsive customer support, and so on.
When you port to a new service, you get to choose a provider that better meets your needs such as better voice quality, more global coverage, responsive support (even outside the US), and advanced features.
What to Keep in Mind When Porting Numbers from Grasshopper
To port your number from Grasshopper to a new provider, like Global Call Forwarding, you will need to submit a number porting request and provide the necessary information (see requirements below).
Your new provider will communicate with your old provider to start the porting process. Wait till your new service is active before canceling your old service provider to ensure zero downtime or service interruptions.
Related: Number Porting Myths Debunked
How Long Does it Take to Port Numbers from Grasshopper?
Typically, porting a number can take up to 2-4 weeks. But this process is faster for certain number types and countries.
Want to know exactly how long it would take to port your Grasshopper number? Chat with our team online to find out.
How to Port Phone Numbers from Grasshopper to Global Call Forwarding
Porting from Grasshopper to Global Call Forwarding is a pretty straightforward process. You will need to:
- Ensure your number can be ported
- Prepare to port with the required documents
- Submit your request
- Wait for activation
- Start using your new service
1. Ensure Your Number Can Be Ported
Before you start the process, you will need to ensure you can port your virtual phone number from Grasshopper to Global Call Forwarding. Some factors that can inhibit this process:
- The number is no longer in service — If current service is terminated, the new provider cannot port.
- The old provider does not allow porting due to contract restrictions.
- The new provider doesn’t offer the specific country or phone number type you requested — In this situation, we can offer a different alternative from our inventory of 160+ international phone numbers.
- Country-specific porting issues — Ease of porting numbers depends on the country as there may be some geographical limitations.
- Your business cannot provide the necessary documentation required for porting.
Check country coverage or browse our inventory to see if we cover your target regions. You can also easily chat with our team to see if your Grasshopper number is portable to our service.
2. Prepare to Port
Once you’ve determined that you can transfer your number to our service, start preparing with the following documents:
- List of all phone numbers you would like to port from Grasshopper to the new service.
- Letter of Authorization (LOA) which states that your business gives your new phone number provider permission to act on your behalf when communicating with your old provider.
- Old provider information and account number so the two providers can communicate to complete the process.
- Copy of current phone bill which includes business name and address registered with the current provider. This works as proof of ownership of the number.
You will need to submit this along with your porting request.
3. Submit Your Porting Request
Submit your request through our number porting form. Wait for us to reach out to you for further processing and documentation.
4. Wait for Activation
Once we’ve received all your documents, let us take care of the rest.
The service transfer can take a few days to a few weeks, based on your number’s country and type. Remember to maintain your old service during this transition period; cancel only after the new service is activated.
We’ll be in touch with you along the way.
5. Start Using Your New Service
We’ll notify you once the transfer is done and you are ready to use your new service with us. You will now receive call traffic automatically on the new service and you are free to cancel your old service.
Log in to your new Global Call Forwarding control panel to set up any features you’d like and start making calls!
Switch to Global Call Forwarding
Global Call Forwarding is a suitable Grasshopper alternative if you want to expand your global coverage, reduce international communication costs, and receive 24/7 customer support. We’ve been in the business since 1996, providing communication solutions to businesses across different industries around the world.
Read what our customers have to say about our service.
Ready to port phone numbers from Grasshopper over to Global Call Forwarding? We’re here to ensure a smooth transition with little-to-no downtime. Call us at +1 (561) 908-6171 or chat with our experts!
