GLOBAL CALL FORWARDING BLOG

Call Management | International Business | VoIP | Customer Service | Sales
customer success manger
25th May 2021 blog, Customer Service

11 Key Responsibilities of a Customer Success Manager in a SaaS Company

Phone survey
20th May 2021 blog, Customer Service

Using Phone Surveys to Understand Customer Pain Points

CX strategy for customer support
19th May 2021 blog, Call Management

How to Create a CX Strategy for Global Customer Support

An image showing centralized business communication.
12th May 2021 blog, Call Management

How to Centralize Business Communication

what is a DID number
4th May 2021 blog, Call Management

What is a DID Number? Definition and Benefits

choose a softphone for your company
3rd May 2021 blog, VoIP

How to Choose the Right Softphone for Your Company?