The rise of VoIP technology has improved global communication, offering businesses and consumers a flexible and cost-effective way to stay connected. However, as VoIP gained traction, it also opened the door to new challenges—chief among them being caller ID spoofing.
Fraudsters exploited VoIP’s flexibility, using international calling capabilities and fake local caller IDs to spam and defraud people. In response, telecom authorities in various countries began clamping down on fraudulent telephony activities, implementing stricter measures and regulatory requirements to protect consumers and the integrity of their networks.
The Challenge: Calls Being Blocked or Mutated
So, what is happening?
Countries like Singapore, Malaysia, China, Taiwan, Germany, Poland, Czech Republic and Australia, among others, have taken decisive steps to curb the misuse of local caller IDs.
To reduce such instances, telecom authorities stopped allowing calls from international networks to come into the country with a local in-country caller ID.
This means that people and businesses using VoIP to call into these countries were facing a major issue:
a) Their calls were being blocked if they tried to use a local in-country caller ID or
b) The caller ID was altered or mutated.
This means that businesses relying solely on traditional VoIP methods can face significant obstacles when trying to reach customers or partners in these regions. The intended trust and convenience of a local number are lost, potentially affecting communication, customer experience, and even business credibility.
The Solution: Local Termination and Local 2-Way Voice
Fortunately, there is a solution to these challenges: Local Termination (also known as our Local 2-Way Voice solution). With increasing restrictions on the use of international routes for domestic calls, the Local 2-Way Voice solution ensures regulatory compliance by leveraging local in-country carrier routes to terminate calls, aligning with the latest global telecom regulations. These technologies ensure that your outbound calls appear with a genuine, local caller ID—exactly as intended.
In other words, you can place calls to customers in these countries without the risk of being blocked), as well as display a guaranteed local in-country caller ID.
This approach not only bypasses the stringent restrictions imposed by telecom authorities but also preserves call quality and reliability. With Local 2-Way Voice, businesses can manage both inbound and outbound communications seamlessly, ensuring a consistent and trustworthy calling experience that is crucial for customer engagement and operational efficiency.
Call Reliably with Local 2-Way Voice
As the international telephony landscape evolves, ensuring authentic and reliable phone service becomes more critical than ever.
As a provider of international phone numbers, we at Global Call Forwarding understand the importance of maintaining clear and uninterrupted international communication. Our Local Termination and Local 2-Way Voice solutions are designed to help your business overcome these regulatory hurdles, allowing you to present a credible local presence in markets that matter most.
Want to learn more about our Local 2-Way Voice solution? Chat with us online or call us at +1 (561) 908-6171. We’re here to help!
