AI-POWERED CONVERSATIONAL INSIGHTS

AI Call Insights to Optimize Business Performance


Leverage AI to analyze call traffic and optimize customer interactions. Monitor calls efficiently with transcripts, summaries, and sentiment analysis.

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Pay Close Attention to Calls that Matter

Use AI insights to automatically extract hidden insights and opportunities from customer calls.
Sentiment Analysis

Understand how customers feel with emotion detection. Identify sentiment trends across multiple calls.

Call Transcription

Automatically convert inbound and outbound calls into text-based transcripts for easy access and searchability.

Prompt-driven Analysis

Find relevant and detailed insights in a sea of call data by asking the right questions.
* Coming Soon!

Call Translation

Connect with global customers by automatically translating call transcripts into desired languages.
* AI Insights Add-on

Call Summary

No need to read entire conversations. Review calls faster with quick summaries of key topics discussed.

Empower sales and support teams to better connect with customers

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Tailor sales calls to meet prospect needs

Connect with prospects on a deeper level by analyzing sentiments and key points from sales calls. Identify key opportunities and close deals faster.

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Identify patterns in support interactions

Summarize common service issues and identify unhappy customers, allowing support agents to quickly resolve concerns and improve satisfaction.

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Coach agents with insights from past conversations

Managers can review recordings, monitor performance, track sentiment trends, and train agents to ensure team members are hitting key objectives.

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Translate conversations for smoother global communication

Eliminate language barriers by translating call transcripts from over 50 languages to better connect with global clients.

Integrate With Your Favorite Business Tools

Create a business powerhouse by connecting voice and call insights to your CRM, help desk software, PBX, and more.

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Zendesk
CRM
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Salesforce
CRM
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Zoho
CRM
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Hubspot
CRM
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Odoo
CRM
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Intercom
Help Desk
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Pipedrive
CRM
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Gorgias
Help Desk
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Start Leveraging AI-Driven Call Insights in Your Business

Get more out of your inbound and outbound call traffic by converting calls into actionable data. No more listening to full conversations to determine key topics or customer sentiment.

Identify trends, improve customer communication, and provide targeted coaching more efficiently using advanced AI technology.

With AI Call Insights, you will get a comprehensive call analytics solution to dive deeper into customer conversations. Try this feature for free with Global Call Forwarding!

Want to learn more about our call insights and AI features? Speak with our representatives or contact your account manager. Call us at +1 (561) 908-6171!

» Click to view Step-By-Step instructions.

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