With the GCF Softphone App Integration with Zendesk Support, you can use the Global Call Forwarding Softphone within your Zendesk Support pages to make and receive phone calls.
Benefits:
- Make and receive calls to and from leads and contacts
- Make or receive calls to and from other team members at no additional charge
- Increase productivity and overall value of the Zendesk Support application
- Keep records of all calls made and received from contacts and leads
- Easily access voicemails and call recordings
- Enter notes, search leads, and view call history all in place.
Pricing / Activation / Cancelation
- Integration is accessible with an active service account from Global Call Forwarding
- 30-day free trial from the date of initial activation for each line
- $10/month fee per user
- CRM Integration can be activated and canceled anytime from the GCF control panel.
Global Call Forwarding integrates with most leading CRM and Help Desk solutions. To learn more about our Global Voice Integrations, visit our integrations page here.