Local Caller ID


Expand locally and globally with local phone numbers.

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local caller id
using local caller id

Set a Local Caller ID for Outbound Calls

A local caller ID displays the phone number (and, at times, the name) of the caller. This number is usually a local number with prefixes and area codes that the locals within the area recognize.

For example, Boston’s area code is 617, and Boston locals will recognize a 617 number as a local Boston number. Similarly, United Kingdom's country code is +44, and UK locals will recognize a phone number from a London area code.

Businesses can set up local caller IDs from different countries to connect with global customers. Customers are more likely to answer calls from a caller ID or return calls to a local phone number they recognize instead of an unknown, international number.

Difference Between Local Caller ID and Standard Caller ID

Both local caller ID and standard caller ID display the phone number of the person calling. But the origin of the number may differ. Standard caller ID displays the registered number assigned based on the physical location of the device and caller. Local caller ID displays a local ID irrespective of phone's physical located. So, the caller ID is not limited to its immediate location.

 

Custom Caller IDs and Call Masking

Our cloud telephony solutions enable businesses to mask their caller ID or use a custom outbound caller ID when making outbound calls. This makes local recipients comfortable with answering customer service calls coming from your business, especially if you do not have local offices in target areas. Recipients don’t have to worry about your calls being spam calls.

Boosting Response Rates with Local Caller ID

Customers are far more likely to answer calls that come from a number they recognize. With Outbound Calling and Local Caller ID from Global Call Forwarding, you can display familiar local numbers across 160+ countries, instantly building trust and increasing connection rates. Businesses that use local IDs often see 2–3x higher response rates compared to international numbers. By tailoring outbound caller IDs to each region, your sales and support teams can expand reach, improve callback rates, and create a more trustworthy global presence — all without the need for physical offices.

Benefits of Using Local Caller ID?

There are many benefits to using a local caller ID when making sales and customer service calls:

check Two-Way Local ID match
Match your caller ID with the location of the recipient by using local phone numbers.
check Expand locally and globally
Enter new markets and acquire new customer bases without opening physical locations.
check Increase local response rates
Use local caller IDs to support reps during sales and customer support calls.
check Make it easy for global customers to call your business
Customers calling your business will be charged regular local calling rates, even if your business is located internationally.
check Support remote employees
Enable remote employees to use local IDs to appear professional during business calls.
check Easy caller ID management
Change and adjust your local caller ID when needed through an easy-to-use online dashboard.

How to Manage Local Caller IDs and Call Masking?

call management

With Global Call Forwarding, managing local caller IDs and call masking is simple and flexible. Once your outbound calling plan is active, you can easily choose which local number displays to your customers, ensuring every call looks familiar and trustworthy. Choose and adjust your outgoing caller ID in the following ways:

  1. Adjust line settings in the control panel, or
  2. Choose caller ID from settings in the GCF softphone app

Click for step-by-step instructions or check out our Outbound Calling guide.

This helps boost answer rates, build stronger regional connections, and give your business a professional presence across more than 160 countries — all managed seamlessly through our intuitive control panel. Get local caller ID management with an outbound calling plan from Global Call Forwarding. View our plans online above or speak with our representatives to learn more!

Get a free consultation with a business phone system specialist.

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