What Types of Businesses Use Universal Numbers?
Multinational businesses serving customers across various countries can greatly benefit from universal toll-free numbers. Companies from the following industries often use these numbers:
- Healthcare and life science companies
- Financial services, banking, and insurance companies
- Travel and hospitality brands
- Software companies
- Education companies
- E-commerce brands
- Recruiting companies
- Managed services providers and IT companies
Companies in these industries often have clients or employees in many different countries. Universal toll-free numbers enable people in other countries to call that business for free, whether for sales, support, or to reach a help desk. Additionally, companies in these industries often must include a phone number on product packaging and other product materials. Universal toll-free numbers enable businesses to publish a single phone number on their product packaging.
If you want to give your company a virtual presence in many different countries and enable your clients worldwide to call you for free, universal numbers could be the solution you have been looking for.
The Benefits of Universal Toll-Free Numbers
Using universal numbers allows you to maintain flexibility and limit risk while operating in different markets. You can advertise your business in multiple countries through a single phone number with a universal toll-free service.
These phone numbers require no hardware or dedicated phone lines. Calls to your number can be routed to other mobile phones, landlines, softphones, PBX systems, CRM, or even a combination of them. Additionally, calls can be routed based on caller ID or dialpad inputs from callers. Using your online dashboard, you can also easily track call activity.
Like international toll-free numbers, callers dialing universal toll-free numbers will not be charged for the call. Instead, the company they are calling will be charged.
Universal toll-free phone numbers are great if you have customers in multiple countries because you can advertise one single number for them all to call.
How Can Universal Toll-Free Numbers Attract Customers?
The instant attraction for “toll-free numbers” to potential customers has more power than you know. People know that they can call these numbers at no cost to them, which is an added plus. Therefore, people are more inclined to call and inquire about a business or service, which allows you to convert them into customers and promote your brand. Customers also feel reassured knowing they can reach your business for support without paying for the call.
Another benefit of universal toll-free numbers is that since you are paying for the calls instead of the caller, it gives the admirable impression that you are a company that cares about its potential customers by making the process a no-risk proposition. Getting universal toll-free numbers for your business is a great way to show customers that you care.
