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12 Rules for Winning Emerging Markets in Asia

Beny Mouen 5th November 2020 International Business, Tips

From expanding your business to the UAE to opening a field office in Russia, you need the right tools and contacts to win in emerging markets in Asian countries. Let’s look at 12 rules to pay attention to if you plan to do business in Asia successfully.

How to Win Emerging Markets in Asia?

Asia is home to many up and coming countries that focus on everything from manufacturing to technology to agriculture and more. Countries in Asia include: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Georgia, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, North Korea, Oman, Pakistan, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Tajikistan, Thailand, Timor-Leste (East Timor), Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, and Yemen.

While some of these countries are well-established, they are still open to foreign investment. And the emerging markets have the right conditions for foreign businesses. So, how can your company do business in Asia successfully? Here are 12 rules to be aware of and follow.

1. Establish Virtual Offices & Enter the Local Market

Establish virtual offices in target markets by subscribing to an international call forwarding service like Global Call Forwarding. You can create a virtual local office in any location and it is a simulated presence. Incoming calls are forwarded seamlessly across borders to your headquarters, call centers, mobile phones, or computers using VoIP technology.

And you can use toll free numbers or local numbers so callers have no long-distance fees to pay when they connect with your business. In this manner, callers think your office is local and are less reluctant to do business with you.

2. Get International Toll Free Numbers & Local Numbers

When you choose to do business in Asia, you need to have strong and reliable communication channels. This means that you need to make your business available to locals in target Asian countries.

Global Call Forwarding provides the largest selection of local phone numbers and toll free numbers worldwide. Its international call forwarding service covers over 160 countries, including cities, states, and regions around the world. You can get Asia virtual business numbers such as toll free or local numbers for countries you want to expand to.

Then, offer locals a free or local calling rate when they call your business. This can help your business attract more customers from different parts of the world and build strong customer relations.

3. Stay Reachable with Virtual Communication Tools

Virtual communication tools or virtual call center software can help your business stay connected and reachable no matter where your business or teams are located. Here are some ways virtual communication tools can support international business:

Call forwarding — route calls to your headquarters, satellite offices, remote workers, BPOs, home office, smartphone, and more, as needed.
Call routing — forward calls to any location based on time, location of the caller, or skills needed.
Call recording — record all incoming and outgoing calls to review in the future.
Cloud IVR — an automated voice response that assists callers with menu options to resolve their call.
Voicemail, Fax, and SMS to email — send voicemails, fax, and text messages to an email inbox.
Local ringback tones — make your business “local” using local ringback tones that are heard by customers when they call your business.

4. Conduct Market Research: Understand Your Demographic

Before taking any business to a new market, it is important to conduct market research and test your product. Doing so can help you understand your demographic and prepare for success. Use market research to find underdeveloped or under-served market areas. Find new opportunities in market segments that your competitors do not serve well. And, further identify customer needs in those areas and take steps to satisfy those needs.

5. Learn from Product Testing

Planning and forecasting are necessary, but they may not predict the market impact of product or service changes. Rely on testing, either in-house or in the marketplace, to get insight into the market. Testing allows you to make changes as needed before full market release. You may even conduct pre-service surveys of potential leads and customers to get an idea of what they expect from a business like yours and your products.

6. Study Your Competitors

This is an important part of doing business in any new market: survey and study your competitors. Try to get a complete understanding of the actions, strategies, and tactics used by successful competitors. Buy competitor products to learn their mechanisms, strengths, and weaknesses. Try to visualize how competitors will respond to your business strategies. This will give you insights into what needs to be done to best serve your customers and boost your business.

7. Put Emphasis on Customer Feedback

To know how exactly your business is doing, you need to hear from your customers. Customer feedback will let you know if you are fulfilling your customers’ needs and what their preferences and expectations are. Additionally, outsiders who are familiar with your business can provide valuable advice on market desires. Listening to outsiders can help you become a stronger competitor.

8. Hire Local & Skilled Talent

You can boost your virtual presence by hiring local, remote employees to conduct sales and customer support. Additionally, hiring skilled talent will ensure that your employees are prepared and fit for the job and bring in more customers.

To do this, it is important to consider competitive salaries, benefits and perks, company culture, and opportunities for career growth. Engage prospective employees by looking at career hubs like LinkedIn or Facebook. Advertise openings on your websites. When you make an offer, be willing to negotiate.

9. Pay Attention to Employee Experience (EX)

Besides hiring talented employees, you also want to retain good and valuable employees. For this reason, pay attention to your company’s EX rates. Ensure employees have good working conditions, growth opportunities within the company, and other incentives to stay put. EX determines how your employees treat your business and your customers. Happy employees lead to happy customers, and overall greater business success.

10. Keep Up With Local Trends

As with any market, to do business in Asia successfully, you need to be aware of current trends and expectations. Don’t get buried only within your own business. Follow industry developments, regulatory changes, market trends, and competitors’ new product announcements.

Your business needs to keep evolving so that it can continue to stay relevant and ahead of the competition. When you repeat certain behaviors and patterns, your competition can begin to anticipate your actions. Be less predictable by changing your operational methods. You may find that different approaches can accelerate growth opportunities.

11. Compete on Experience Instead of Price

While the prices for products and services do play a big role in customers choosing a business to invest in, customers are often willing to pay more for high-quality and reputable products and services. Strive to provide unrivaled products and customer service by doing the following:

Make it easy to do business with your company
Make your business customer-centric
Humanize your brand through effective marketing and communications
Provide customer support even when sales are not pending

12. Exercise Care When Cost-Cutting

Lastly, do not allow cost-cutting-steps to degrade your products and services. When that happens, your competition will take advantage of and possibly steal business from you.

Ready to Do Business in Asia?

Tap into emerging Asian markets by being prepared and ready to take on whatever comes your way. With the right business plan, advanced technology, and resourceful employees, sit back and watch as your business grows and expands across the world!

4 Ways Your Distributed Team Can Benefit From Call Forwarding

Miguel Isabal 28th September 2020 Learn, Sales

Advances in technology have made it possible for businesses and their employees to work from different locations with ease. For most companies, being present in the office and using office equipment is no longer the only option. With voice over IP, BYOD, quick and easy video and audio conferencing, and more, it is easier than ever to manage distributed teams. In this post, we will look specifically at how a business call forwarding service can benefit remote or distributed teams.

What are the Challenges of a Distributed Team?

“Distributed teams” refers to business teams that work from home, different locations, remotely, etc. These teams are “distributed” across different locations and do not necessarily work out of the main office.

Distributed teams or remote working teams are a growing trend in 2022 year amidst the “great resignation.” However, not many businesses were equipped to comfortably switch to a work-from-home process. But for companies using an advanced or virtual phone system, this move was easy. And one reason for that is the call forwarding feature.

What is Call Forwarding?

Call forwarding is a small business phone service feature that lets you forward incoming calls to any location, number, or device. This way, you can easily route calls to specific agents and employees no matter where they are. So, who can benefit from call forwarding?

Distributed teams
Remote working teams
International teams
Traveling employees

4 Ways Call Forwarding Can Benefit Your Distributed Team

Call forwarding keeps you connected even outside the main office. All you need to do is connect your device to the internet and your VoIP service. And then, you can easily turn this device into a business powerhouse. Here are the top benefits of using call forwarding for your remote team:

1. Forward Calls Geographically

Calls can be forwarded to any geographic location. And so, you can have calls routed to local employees as well as international employees that are providing customer support to your international clientele in their own time zones. This means that users and remote employees have flexibility and are not limited to one location.

2. Forward Calls to Any Device

A call forwarding service will let you route calls to any device such as a computer, laptop, smartphone, tablet, VoIP phone, etc. This means that if one device fails or is stolen, employees can quickly use their own device to continue doing their job. It also means that users and employees are not limited to one device in the main office.

3. Set Up Forwarding Rules That Will Benefit Your Distributed Team

Call forwarding from a virtual phone service provider comes with useful routing rules and strategies. The most common routing and forwarding strategies include:

Time of day routing – Forward calls based on time. You can have calls forwarded to remote locations during off-hours to match the location’s time zone. You can also have calls forwarded to specific locations and devices over the weekends.
Select country routing – Forward calls from different countries to specific locations.
Voicemail to email – Send voicemails to your email as a recording.
Fax to email – Send important faxes to email.

4. Change Forwarding Strategies Anytime

The best part of such a service is that you can change the forwarding settings as and when needed. Forward calls to the main office when everyone is present. Or, forward calls to remote teams when remote working is applicable. Either way, you can change these rules as and when needed to make a system that works best for your business.

Get Call Forwarding for Your Small Business Today

A call forwarding service can help your business maintain connectivity and productivity even when teams are distributed and working remotely. Getting call forwarding is easy. You can sign up on our website and start forwarding calls to locations and devices as needed. Call us or chat with our experts to learn more about this service today!

5 Ways to Improve Phone System Automation with Call Forwarding

Beny Mouen 24th September 2020 Learn, VoIP

One of the most important parts of any business is to offer reliable customer support. This means that when a customer calls your business, you are always reachable and can provide quick and effective service. Offering such a support channel can prove difficult at times, especially when your team does not have the right business phone system tools. Fortunately, advanced services such as call forwarding and phone system automation can support your call volume.

Use Call Forwarding to Implement Phone System Automation

Call forwarding and phone system automation can work hand-in-hand to help callers get the assistance they need. This means transferring calls automatically or through an automated response system to the right agent, voicemail, or pre-recorded messages. Doing so can help your business offer quick and accurate customer support. Here are 5 ways to use call forwarding and phone system automation to improve your call flow management.

1. Interactive Voice Response

A cloud-hosted IVR system or interactive voice response is an automated phone system that answers incoming calls, identifies the purpose of the call, and proceeds to assist the caller. Your IVR system can present options to the caller through a series of menus such as “Press 1 for sales, Press 2 for customer support, Press 5 to make a payment, Press 4 for voicemail, and so on.” This way, callers can input the service they need.

2. Name or Company Directory

This feature is part of your automated phone system where you create a name or company directory so that callers can navigate by themselves to the department they want such as “Press 1 for marketing.” Having the automated system present customers with options means that they don’t have to know the department’s number or dial an extension themselves. You can list specific departments or even specific employees with an automated phone system. This also reduces the amount of transferring a caller has to go through before they reach the right department or employee.

3. Advanced Routing Strategies

An automated phone system will give you the opportunity to use various call forwarding and routing strategies for maximum productivity. For example, calls made during off-hours or weekends can be routed to remote employees who have an evening or weekend shift. This is called time-based routing. You may even forward those calls to your own smartphone or home office.

Or, you can have certain calls forwarded to remote employees or international offices located in different parts of the world with location-based routing. This type of automation is especially useful for companies with international reach and clientele. Lastly, you can have incoming calls ring on multiple devices at the same time. This ensures that the call is answered quickly and no call goes missed.

4. Multichannel Communication Options

Offering support only through phone conversations may be a disadvantage. Especially considering most customers look for emails, chat, or social media contact methods. This is why your business should consider using human collaboration with phone system automation. For instance, chatbots can help resolve issues through pre-recorded messages and rules. Automated responses inform customers that your business has received their message and will respond within a few days.

By executing multichannel support, your business caters to customers who do not prefer phone conversations. Thereby, increasing your customer base.

5. Voicemail

Your automated phone system can even forward the call to voicemail when the caller simply wants to leave a message and receive a call back. This is useful when the caller is not sure which department to speak with or if all employees are busy and the caller does not want to wait in line.

Get Phone System Automation with Global Call Forwarding

Here at Global Call Forwarding, we specialize in bringing advanced communication tools to businesses of all sizes and in all industries. You can use our call forwarding service to help automate customer service and build stronger relationships. Want to learn more? Call us at 1 (888) 908 6171 or chat online with one of our experts today!

Using Virtual Telephone Numbers With My Cisco Phone System

Meryl D'Sa-Wilson 4th March 2020 How To's, Learn

Cloud communication is the future. Making calls over the internet instead of traditional phone lines can increase efficiency and reduce costs. To set a VoIP office system, you will need a VoIP service provider offering virtual numbers as well as an IP phone or a softphone to make calls from. Here, we will look at how to use virtual telephone numbers with Cisco phone systems

Cisco Phone System: An IP Solution

Cisco is a telecom company offering a variety of phone products and software to enable better communications. Paired with virtual numbers from Global Call Forwarding, you can build a strong office phone system that will support your internal and external communications. So, how do you use virtual numbers and VoIP service with your Cisco phone system?

Purchase Virtual Numbers

To use virtual numbers through your Cisco phone system, first purchase virtual telephone numbers from Global Call Forwarding. We offer toll free, local, and international toll free numbers for more than 160 countries across the world. You can get one or multiple numbers as you see fit.

To purchase numbers:

Sign up for a new number on our homepage.
Under “Select Your New Phone Number,” enter the necessary information for the new number you desire.
Then, on the right, enter the destination number. This is where you want incoming calls to be forwarded.
View rates and select one that is suitable for you.
Add additional communication features such as Call Recording software and Outbound Calling.
Complete your purchase and activate your number(s).

Make a Note of your SIP Information

Once your numbers are ready to be used, you will need to locate your SIP information to use later for configuration purposes. You will need certain information such as your SIP PIN number, the password, and the domain.

To locate the PIN number for your account:

Log into the Global Call Forwarding control panel.
Under Account Overview, select Outbound Calling.
In the first column, locate your PIN number.
Then, navigate to the right side and click on the Tools icon.
A pop-up will appear.
Scroll down to Password.
Now, note your SIP PIN number and Password.
The domain for Global Call Forwarding is mysipaccount.net.

Configure Your Cisco Phone System

A Cisco phone system is a voice over internet protocol (VoIP) phone system that, once configured, will enable you to make quick and easy calls over the internet. However, it needs to be connected to your VoIP provider first. Begin by setting up your device:

Remove device materials out of the packing box.
Connect the main desk phone to the handset by connecting its coiled cord to the “Handset” port on the backside of the desk phone.
Then, connect the desk phone and the internet. Plug one end of the ethernet cable into the “LAN” port of your desk phone and the other into a port on your internet modem.
Now, your phone is powered on and connected to the network.

The next step is to locate the phone’s IP address. This depends on the type of model you have. The most common way to find the IP address is through the Network configuration menu within the Setup menu on the phone.

Now, type this IP address into your internet browser and it should open up a Cisco webpage. Here, enter your Cisco login information. Check the documents included with the phone for the login and password. Contact the seller, if you cannot find the necessary information.

Once logged in, navigate to Basic settings and under Voice > Ext 1, enter your SIP PIN, password, and domain/proxy. On saving, your phone should now be compatible with your VoIP provider.

Using VoIP with Cisco Phone Systems

As you can see, the set up here is pretty easy and straightforward. Once you have everything ready to go, you can make high profile calls with high call quality and reliability. Build your IP office system and watch it increase efficiency and manage calls better.

How to Get a Toll Free Number for KaiOS

Becki Meerbeek 2nd August 2019 How To's

KaiOS is an emerging phone software system. It allows people to use smartphone applications in locations where they would otherwise not be able to. With this emerging software comes the need for various calling features that toll free numbers provide. So, how do people with these types of phone systems get a toll free number for KaiOS? In this article, we determine what KaiOS is and its benefits across the world. We will also cover how people with this phone software can benefit from and use toll free numbers for KaiOS.

What is KaiOS?

KaiOS is a phone software system that is intended to help people across the world get the most from their cellular devices. In many countries, smartphones are still not accessible to every person. For example, in India, most people have cell phones that aren’t touch screen and use a standard keypad. Seeing that these individuals don’t have access to internet applications and search accessibility, Google wanted to provide a new software system with the option of uploading onto these phones. So, with a fund of $22 million, the KaiOS software was developed. Since its beginning, the software system has brought more applications to people who would otherwise not be able to access these types of platforms. And, it continues to grow as a leading software system in India and other countries. In these countries, it has even surpassed Apple IOS systems.

The Benefits of a Toll Free Number for KaiOS

This software can be uploaded to outdated and non-smartphones because it doesn’t take nearly as much memory as other software; only 256MB. This means almost anyone who has a phone can download the software to begin using web-focused applications like WhatsApp, even though they don’t own a smartphone device. Plus, it can connect through various connection options like 4G, LTE, and can even process payments using NFC. Additionally, it can pair devices so they may utilize WIFI. It even has the option of being SIM card compatible. Finally, phones downloaded with the KaiOS system are relatively affordable. So, almost anyone can benefit from using the internet on their phones without having to fork over high monthly fees. For example, one KaiOS option in India called the Reliance’s JioPhone costs only around $20.

The Growth of the KaiOS System

Just like other software systems, KaiOS has an application play store that’s built by HTML5. This allows for the building of various applications that can be utilized on this software system. This allows applications to be created and utilized without a high demand for additional resources. Plus, since KoiOS can work across a number of phones like Nokia, Alcatel, and Reliance, their applications can be universally downloaded. So, app builders only have to make one type of application for it to work on any of the types of phones that KaiOS supports.

Toll Free Number for KaiOS — Source: Stockphoto.com O#23559 ID#100071739333

The Applications Used on KaiOS Systems

(PSo, what types of applications can the KaiOS system support? While the same applications we use on our smartphones may not look or act like the same on KaiOS, the basics of these applications are still there. Some examples of applications you’d recognize on both smartphones and phones with KaiOS software may include:

Youtube
Facebook
Twitter
Google Maps
Google Assistant
WhatsApp
And even some games like Danger Dash

In addition to these applications that you’d recognize, there are some applications built specifically for the KaiOS system. Some of these include weather checking applications and even a QR scanner for help with barcode scanning.

Who Does KaiOS Benefit?

Essentially, this phone software system was developed to get people web-based applications in countries where smartphones still aren’t the norm. But, it can also work well for those who don’t like the functionality of a touch screen. Or, those who simply don’t want to hop on the mainstream smartphone wave. With a toll free number for KaiOS, you get all the regular applications you would use on a smartphone. An additional benefit is a functional device that still offers many conveniences.

Additionally, many people like this type of software for their grandparents or kids. This is because it’s easy to use and regulate for older and younger generations. If you’re worried that your children may spend too much time on their smartphone or that your parent/grandparent may be confused by all the options on a smartphone, a KaiOS phone may be your easiest and most effective solution.

Getting a Toll Free Number for KaiOS Phones

If you do business from a phone that runs off of KaiOS, you may want to take advantage of the features of a toll free number. Virtual phone numbers allow you to make calls from an 800 number. They also ensure that the people you call don’t have to pay a thing. Plus, these numbers are customizable, so you can choose one that is easy to remember and that helps to brand your company.

Choosing Global Call Forwarding for Your Toll Free Numbers

Getting a toll free number on your cellular phone with KaiOS is as easy as giving us a call and getting started today! Choose your telephone number and we’ll route it to your cell phone in minutes! Contact us today if you have additional questions about our toll free numbers for KaiOS phones!

International Forwarding for Google Voice and Skype

Corinna Underwood 25th January 2018 Learn, Tech

If you’re someone who frequently travels overseas, particularly for business, you are probably familiar with the complications and expenses of your mobile service provider’s international roaming and data charges. While you might be able to disconnect when you’re taking a relaxing vacation, these days when you’re traveling overseas for business, having access to a reliable communication network is essential. Being disconnected during the middle of a business call is simply unacceptable. The problem is, most mobile service providers realize this so they hike up their fees for international plans. However, don’t think you don’t have other options. You don’t have to bust your budget to stay in touch when you’re abroad; the internet offers a couple of very affordable and efficient alternatives.

google voice

What are Google Voice and Skype?

Google Voice and Skype are both VoIP (Voice over Internet Protocol) phone services. As such, they send and receive calls via the internet between people who are on the same platform or between the platform and a landline or mobile phone.

Google Voice

When you sign up for a Google Voice number, you will be able to make and receive calls from within the Gmail platform. This service is also integrated with Google Hangouts. You can also send text messages from within Gmail, and it won’t cost anything. Here’s a rundown of Google

Voice features:

Video chat: this is available only with Google’s plug-in installation called Voice and Video Chat.

Free international calling: this service is not included.

Unlimited domestic calls: this service is available.

Single platform integrated voice, video and IM: this is not available in a single platform; you have to add Google’s Voice and Video Chat plug-in.

Free SMS: only domestic SMS is free.
Free voicemail: available.
Free voicemail transcription: available.
Free call recording: this is available for incoming but not outgoing calls.
Free call blocking: this is available.
Free individual phone number: this is available.
Requires a phone plan: You do need a phone plan to use Google voice, though you may use Google Voice and Video Chat for free if you are connected to the internet.
Free group video chat: This is available but only on Google+ hangouts.
Place 911emergency calls: this is not available.
The corporate version of this service: this is not available.

Skype

Skype is one of the most widely used VoIP platforms in the world, and it has been widely popular for almost a decade. Though there were other means of chatting and communicating over the internet before Skype, this platform really changed global communication for the better.

Skype has made it easy and affordable to communicate with others all over the world with the easiest access. It’s simple to use and offers a user-friendly and cost-effective way to stay in touch with family, friends, and colleagues, wherever you are in the world and whenever you are traveling overseas. You can use Skype on your Mac, PC, iPhones and Android devices. You can connect with other Skype users via the internet for free. If you are calling a landline or a mobile number there are varying fees depending on the location you are calling.

Video chat: Skype allows video conferencing.
Free international calling: only direct calls from one Skype user to another are free.
Unlimited domestic calls: you may make domestic calls for free from one Skype user to another, but you will have to pay for a Skype subscription to make calls to landlines and mobile phones. The rate will be charged per minute and will depend on the country you are calling.
Single platform integrated voice, video and IM: this is available.
Free SMS: you must purchase credits to send text messages. The rate will vary depending on the country you are sending to.
Free Voicemail: available.
Free Voicemail transcription: this will cost you 25 cents/ message.
Free call recording: this is not available.
Free call blocking: available.
Free individual phone number: in the U.S. you may purchase a number for a three-month period for the price of $18. The Skype Premium plan also allows users a 33% discount for three months on their numbers and a 50% discount for a year.
Requires a phone plan: this is not necessary because you can connect via the internet.
Free group video chat: this is not available. In order to have group video chats, you must subscribe to Skype Premium. The cost will vary depending on your country.
Place 911 emergency calls: this is not available.
The corporate version of this service: to obtain this you must purchase a subscription to Skype for Business. The cost will vary depending on the size of your company. This version features group calling, less expensive calls, contact with non-Skype customers and, collaborative functions.

International Number Forwarding

Google Voice offers free number forwarding using (Public Switched Telephone Network [PSTN] integration). Skype users have the option of call forwarding with certain paid subscriptions. However, if you wish to take advantage of international number forwarding, you will need to purchase a virtual international number from a third party and have the calls routed to your Google Voice or Skype number.

What is International Virtual Number Forwarding?

A virtual phone number is not like any other phone number. International number forwarding is most often used to forward calls to businesses overseas. As such, a virtual number is more of a redirect route which passes through a service, rather than an actual phone number. International forwarding allow you to connect with overseas customers without having to change your main contact number. It allows customers from all over the world to contact you via a local toll-free number, providing you with a virtual presence all over the world. This method is advantageous because it facilitates global communication and gives overseas customers confidence in your company and your brand.

No matter where in the world you are trying to reach out to, international forwarding will allow you to offer a toll-free number for clients to reach you, eliminating their need to use confusing international dialing codes and pay expensive international calling fees. Not only will you build your global presence, but you will also seem like a local company in many different countries.

How to Use Verizon Call Forwarding

Valerie Stitt 29th November 2017 How To's, Learn

Call forwarding is not a complicated feature to use. In fact, the instructions to follow in activating this feature are not difficult at all. You will be tasked to enter and press a few buttons, and if you are successful in activating the service, you can reap the benefits of using Verizon call forwarding. For some people, call forwarding is simple and uncomplicated, but if you have special needs and preferences, you will need to learn more about it in order to get the most out of it.

What is Verizon Call Forwarding?

Call forwarding is a feature that is normally used by people for personal or business purposes. Also known as call diversion, this allows the phone call to be redirected to an entirely different phone number if the original number being called is unavailable or if no one picks up the call. If you are signed up under Verizon, you can set the Verizon call forwarding feature by following a few simple steps.

How to Activate Verizon Call Forwarding

You need to use your mobile phone to activate Verizon call forwarding.
These are the steps to follow to start forwarding calls with Verizon:

Dial *72
Enter the phone number that you are going to forward the calls to.
If it is successful, you will start receiving calls whenever your original number is not available.

Another way to activate call forwarding is by following these steps:

Visit www.verizonwireless.com/callforwarding.
Follow the prompts that will allow you to forward the calls to your desired number; it’s quite easy!

How to Turn Off Call Forwarding

If you would like to turn off the Verizon call forwarding service, follow these steps:

Dial *73 from your mobile phone number.
Go to My Verizon. You can access this through your laptop or any other chosen device. Follow the given steps in order to turn off call forwarding services.

This can also be done using your iPhone or other smartphone device.

Call Forwarding – Will it be Expensive?

The cost of adding a call forwarding plan will depend on your circumstances, budget, and how pertinent to your needs it is.

Many people are interested in trying out Verizon call forwarding but they are concerned about its affordability. The amount you will be billed will depend according to the plan that you have chosen. Even if you answer the phone from your landline, the amount you will have to pay may actually be the same, depending on the terms of the service.

However, the only time you should expect to be billed additionally is when you choose to take long distance calls, unless this is also included in your plan. If you opt for a simple phone plan with call forwarding on Verizon, and you decide to have extra features added, you may be charged a certain fee for this.

Also take note that Verizon call forwarding to international phone numbers may require certain fees depending on the Verizon calling plan you have acquired.

Troubleshooting: Why Can’t People Contact Me?

Whenever someone tries to call you and they get a busy tone on your forwarded number, there may be something wrong with the Verizon call forwarding service. Check the following:

Did you input the correct number when you were asked to place it?
You may have placed additional numbers in the field; verify that you haven’t.
You may have forgotten to place the area code.

Double check the number you placed. If you know that it is correct, you can contact Verizon to let them know of the problem. You may be given some instructions on how to troubleshoot the issues you are facing. You can also try call forwarding for iPhone as long as you have followed all of the instructions mentioned above.

The Advantages of Call Forwarding

Now that you know the basic details of using a call forwarding service, you should become more familiar with call forwarding for iPhone with Verizon and the benefits that you can get. Here are some of the ways call forwarding may be of benefit to you:

You allow yourself to become more available to different markets – This is more ideal if you have a business. You allow yourself to answer the calls of your customers whenever they need you. If you cannot be available all the time, you can forward customer calls to some of your employees who will take the calls on your behalf.
You do not have to rely heavily on voicemail. You may think that voicemail is good but when you need to utilize Verizon call forwarding for your business, or you need it for personal purposes, people can speak to a real person instead of being asked to leave a message.
It can be more convenient for a lot of people. You can be reached even when you are not at your usual location and you can also turn the feature off if you do not need it. Just do not forget to turn it off. You might end up being disturbed on your “off” days when you are trying to take a breather.
If you have your own business, you improve your chances of becoming more recognized in the industry because customers know that you are available for them. You can also use some features of call forwarding through a toll-free number. A lot of people may prefer using toll-free numbers versus calling international virtual phone numbers for the obvious reason of saving money on calls.
It will allow you to track sales easily. There are customers who may call your business the moment they see your contact number on your website. You can analyze the web traffic you are getting, and see if it corresponds to sales.

One of the disadvantages you may encounter when you use Verizon call forwarding is if you forget to turn off the function and you do not have a mobile phone nearby. You need your mobile phone to turn off this feature. Check out the different ways that you can turn off the call forwarding feature whenever you need to; it may offer some much-needed convenience in certain situations!

How to Turn On Call Forwarding with AT&T

Ned Isaacs 21st November 2017 How To's, Learn, Tech, Tips

AT&T’s Device Support Tutorials

Access the Call Forwarding Device Support tutorials website to learn how to turn on call forwarding with AT&T. The following process shows how this is accomplished.

Go to “https://www.att.com/device-support/selector/.” This site lists the brands of cell phones and tablets.
Then, select the device manufacturer.
Select the device model. If the device is not found, select Load More Devices and then select the device.
Under Search device support, type call forwarding. If that does not get the tutorial, go to Additional Support.
Select Learn How to Use.
Select Calling.
Select Call Forwarding.

Setting Up Call Forwarding on Different Cell Phones

The following sections give the AT&T call forwarding tutorial steps for a variety of popular cell phones and softphones. This is just a sampling of the available tutorials. Follow the above procedure to find a tutorial for a specific phone not shown here. Note that there is not a tutorial for the Google Pixel phones.

AT&T Tutorial for Samsung Galaxy 8

TURN ON CALL FORWARDING: Select the Phone app from the home screen.
Select the Menu icon and then select Settings.
Select More settings.
Select Call forwarding.
Select Always forward.
Enter the desired Forwarding number and then select TURN ON.
When call forwarding is turned on, the Call forwarding icon will be displayed in the Notification bar.
TURN OFF CALL FORWARDING: Select Always forward from the Call forwarding settings menu.
Select TURN OFF.

Note: To change the call forwarding number, edit the number, then select UPDATE.

AT&T Tutorial for Apple iPhone 8 & 8 Plus

To set up Call forwarding on the device, from the home screen select the Settings app.
Scroll to and select Phone.
Select Call Forwarding.
Select the Call Forwarding switch to activate Call Forwarding.
Note: You must be in range of the cellular network when you set an iPhone to forward calls, or calls will not be forwarded.
Enter the desired forwarding number.
Select Back to return to the Call Forwarding screen when finished.
When Call Forwarding is active, the Call Forwarding icon will appear in the Status Bar.
To change the Call Forwarding number, from the Call Forwarding screen select Forward To.
Enter the new desired forwarding number and then select Back.To turn off Call Forwarding, from the Call Forwarding screen swipe the
Call Forwarding switch to off.

AT&T Tutorial for LG V30

TURN ON CALL FORWARDING: From the home screen, select the Phone App. Select the Menu icon, then select Call Settings.
Select More.
Scroll to and select Additional Settings.
Select Call Forwarding.
Select Always Forward.
Enter the desired forwarding number and then select TURN ON.
When call forwarding is turned on, the Call Forwarding icon will be displayed in the Notification Bar.
TURN OFF CALL FORWARDING: From the Call forwarding screen, select Always Forward then select TURN OFF.
Note: To change the call forwarding number, edit the number as desired then select UPDATE.

AT&T Tutorial for Huawei Ascend XT2 (H1711)

TURN CALL FORWARDING ON: From the home screen, select the Dialer app. Select the Menu icon, then select Settings.
Select Call Forwarding.
Select Always forward. Enter the desired forwarding number and then select ENABLE.
When call forwarding is turned on, the Call Forwarding icon will be displayed in the Notification bar.
TURN CALL FORWARDING OFF: From the Call Forwarding screen, select Always Forward then select DISABLE.
Note: To change the call forwarding number, edit the number then select CHANGE.
AT&T Tutorial for Motorola Moto Z2 Force Edition (XT1789)
TURN CALL FORWARDING ON: From the home screen, select the Phone App. Select the Menu icon, then select Settings.
Select Calls.
Select Call Forwarding.
Select Always Forward.
Enter the desired forwarding number and then select TURN ON.
Note: To change the call forwarding number, edit the number then select UPDATE.
When call forwarding is turned on, the Call forwarding icon will be displayed in the Notification Bar.
TURN CALL FORWARDING OFF: From the Call Forwarding settings screen, select Always forward then select TURN OFF.

AT&T Tutorial for Alcatel ONETOUCH ALLURA (5056O)

To forward all calls to a different number, from the Phone App, tap the Menu icon.
Tap Settings.
Tap Call Settings.
Tap Call Forwarding.
Tap Always Forward.
Enter the Desired Forwarding Number.
Tap ENABLE.
When call forwarding is turned on, the Call Forwarding icon will be displayed in the notification bar.
To turn call forwarding off, tap Always Forward.
Tap DISABLE.

AT&T Tutorial for ZTE Maven 2 (Z831)

TURN ON CALL FORWARDING: From the home screen, select the Phone App. Select the Menu icon and then select Settings.
Select Call Settings and then select Call Forwarding.
Select Call Forward-Unconditional. Enter the desired Forwarding Number and then select TURN ON.
When call forwarding is turned on, the Call Forwarding icon will be displayed in the Notification Bar.
TURN OFF CALL FORWARDING: From the Call Forwarding settings screen, select Call Forward-Unconditional then select TURN OFF.
Note: To edit the call forwarding number, select Call Forward-Unconditional. Edit the number as desired, then select UPDATE.

AT&T Tutorial for AT&T Fusion 3 (Y536A1)

From the home screen, tap Dialer.
Tap the Menu icon.
Tap Call Settings.
Tap Call Forwarding.
Tap Always Forward.
Tap the Number Field to edit the number to which calls will be forwarded.
Tap Enable.
Call Forwarding is now enabled. While call forwarding is active, the Call Forwarding icon will be displayed in the Notifications Bar.
To disable Call Forwarding, tap Always Forward.
Tap Disable.

AT&T Tutorial for Sony Ericsson Xperia PLAY 4G (R800at)

From the home screen, press the Menu key and tap Settings.
Tap Call Settings.
Tap Call Forwarding.
Tap to select the desired forwarding option. To forward all calls, tap Always Forward.
Enter the desired forwarding number and then tap Enable.
NOTE: Follow the above steps to return and Disable Call Forwarding or Update (Change) the forwarding number.
AT&T Tutorial for BlackBerry KEYone (BBB100-1)
TURN CALL FORWARDING ON: From the home screen, select the Phone App. Select the Menu icon, then select Settings.
Select Calls.
Select Call Forwarding and then select Voice.
Select Always Forward.
Enter the desired forwarding number and then select TURN ON.
When call forwarding is turned on, the Call Forwarding icon will be displayed in the Notification Bar.
TURN CALL FORWARDING OFF: From the Call Forwarding settings screen, select Always Forward and then select TURN OFF.
Note: To change the call forwarding number, edit the number and then select UPDATE.

3 Ways Airlines Use Call Forwarding to Increase Sales

Luke Genoyer 17th May 2017 Learn

I published an article a few weeks back, ranking the top 10 budget airlines in Asia and how to reach them. I noticed a trend amongst best in Asia: 60% of these airlines offer international phone numbers. The trend continues even further to major global airlines like Qatar Airways and American Airlines!

In this post, we take a look at how airlines use call forwarding to increase sales.

It can be expensive and complicated to make international calls. Your customers don’t want to dial a long-distance phone number just to book their flight. Instead, they are almost 3x more likely to make free calls.

Due to the industry’s nature, the customer base of any travel company is typically spread across many countries. The AirAsia Group, for example, services affiliates in Malaysia, Indonesia, Thai, India, Japan and the Philippines. (Source: AirAsia Corporate Profile)

Smart airlines provide local phone numbers in their target markets and forward inbound calls internationally. For example, Air Asia offers a local contact number in 15+ countries. This enables their business to maximize its potential in Asia – Pacific markets.

Click here to see how AirAsia makes themselves more accessible to customers.

airlines call forwarding — Source: Shutterstock D#208776862 – Standard License

3 Ways Airlines Use Call Forwarding as a Marketing and Sales Tool:

Call forwarding is a cost-effective marketing tool used by top airlines across the globe to increase sales. Airlines that list local or free phone numbers as a call to action in advertisements are guaranteed to receive more calls. The calls can then be forwarded internationally to any destination in the world.

Here are 3 ways airlines use local numbers as a marketing tool:

Mobile: booking hotline

A local phone number can be used as a reservations hotline to attract more traffic from any target country. Many airlines offer booking hotlines that direct customer inquiries to call centres or sales offices.

Print advertisement: billboards, signs, kiosks

Print advertisements are still very efficient at reaching mobile consumers in 2017. Especially in Asia, airlines advertise their free phone number on public transportation, billboards, kiosks and signs. As you might see in the image, a free phone number is an effective call-to-action.

B2B sales and customer support

Travel agencies and corporate customers shouldn’t have to pay to call you. A local direct line can have a tremendous impact on B2B sales and customer support. Business contacts prefer a phone number that is easy to call.

Local or toll free contact numbers can be advertised on the website to make an airline more accessible and provide better customer support.

Set Up a Call Forwarding Service for Your Airline in 3 Steps:

Global Call Forwarding offers a 15-day free trial to corporate users, so they can test as many as three local or toll-free phone numbers risk-free. Here are 3 steps for airlines that want to set up a call forwarding service:

Identify target markets and view rates

Which countries do most of your passengers come from? Airlines should offer local contact numbers in at least their top 3-5 markets. We can provide international toll free numbers from many of the 195 countries worldwide.

Choose the best call forwarding service provider.

The best providers offer free trials and a money-back guarantee. A call forwarding service provider will package the local/toll free number and forwarding service as one monthly fee.

Forward incoming calls

Forward incoming calls to any destination in the world – sales offices, call centers, cell phones or business headquarters. The potential is virtually unlimited.