Need to find a new business voice over IP provider for your office phone system? Look no further! We have put together a list of the top 15 VoIP providers for your convenience.
Who is the Best VoIP Providers for Business?
A voice over IP phone system uses the internet to transmit voice and video messages between two parties. This makes VoIP an ideal and cost-effective solution for businesses with considerable call volumes as virtual calls are cheaper than traditional calls.
Sorting through VoIP providers can be overwhelming. To make the process easier, we have listed 15 voice over IP providers and provided information regarding:
- The features they offer
- Any set-up or cancellation fees
- Long-term commitment requirements
- Free trial information
- Costs and plans available
With this information, your business can find the ideal cloud phone system for office communication. To learn more about the various factors involved in finding the most suitable provider, read our article about choosing the right VoIP provider.
*Note: Prices and information about VoIP providers noted in this post are current and subject to changes.
1. Global Call Forwarding
Features:
- Variety of virtual phone numbers
- International toll free numbers for more than 160 countries
- Unlimited extensions for different departments
- Fax, SMS, and Voicemail to Email
- Various call routing options
- Business VoIP
- Virtual call center features:
- Call recording
- Outbound calling with customizable caller ID
- Customizable IVR systems, etc
- Online account management
- 24/7 customer support
Set-up fees: No
Long-term contract: No; cancel anytime; no cancellation fees
Free trial: 7-day free trial for business accounts
Cost: Global Call Forwarding offers 5 different virtual number plans that come equipped with VoIP features. These plans start as low as $7.96/mo.
2. Nextiva
Features:
- Unlimited calls, texts, faxes nationwide
- Unlimited video conferencing
- Free HD phones
- Mobile VoIP app
- Call recording
- Toll free minutes
- SMS
Set-up fees: No
Long-term contracts: No
Free trial: Yes; 30-day full refund guarantee
Cost:
- Professional — $20/user/mo
- Enterprise — $27/user/mo
3. Vonage
Features:
- Call analytics and reporting
- 24/7 US customer support
- Expert installation
- Integrations: Salesforce, Zendesk, Zoho
Set-up fees: No
Long-term contracts: No; cancel anytime; no cancellation fees
Free trial: 14-day free trial
Cost:
- Mobile — $19.99/mo/line
- Premium — $29.99/mo/line
- Advanced — $39.99/mo/line
4. RingCentral
Features:
- Unlimited calls, fax, SMS, conferencing
- Document sharing
- Voicemail-to-text
- Call recording
- Integrations: Office 365, G Suite, Slack, etc
- Analytics and reports
Set-up fees: No
Long-term contracts: No, cancel anytime
Free trial: Yes
Cost:
- Essentials — $29.99/user/mo
- Standard — $34.99/user/mo
- Premium — $44.99 /user/mo
- Ultimate — $59.99/user/mo
RingCentral offers discounts if plans are paid annually instead of monthly.
5. 8×8
Features:
- Unlimited calling and faxing (up to 47 countries)
- Video conferencing
- Mobile app
- SMS
- Team messaging
Set-up fees: No
Long-term contracts: No; cancel anytime
Free trial: Yes, 30-day
Cost: Plans starting at $12/mo. To get a customized quote, contact 8×8’s sales team.
6. Ooma
Features:
- Mobile app
- Easy DIY set-up
- Virtual receptionist
- Extension dialing
- On-hold music
- Conferencing
- Keep your current phone number or purchase a new one
Set-up fees: No
Long-term contracts: No; cancel anytime
Free trial: 30-day free trial
Cost: Plans starting at $19.95/user/mo
7. Dialpad
Features:
- Voice, video, text sharing on any device
- AI tech to transcribe calls
- Add and edit employees and users
- Encourages remote working
- Business SMS
- Integrations: G Suite, Salesforce, Zendesk, etc
- Analytics
- Call routing
Set-up fees: No
Long-term contracts: No; cancel anytime
Free trial: 14-day trial
Cost:
- Standard — $20/user/mo
- Pro — $30/user/mo
- Enterprise — contact customer service for a quote
Dialpad offers discounts if paid annually instead of monthly.
8. Zoom
Features:
- Single app for voice calls, video, meetings
- HD audio
- Voicemail
- Call recording
- Video and web conferencing
- Integrations: Salesforce, Microsoft 365, G Suite
Set-up fees: No
Long-term contracts: No
Free trial: 14-day trial
Cost:
- Basic — Free
- Pro — $14.99/mo/host (up to 9 hosts per account)
- Business — $19.99/mo/host (10+ hosts per account)
- Enterprise — $19.99/mo/host (100+ hosts per account)
9. Jive
Features:
- Convert computer, mobile into calling device
- Free video conferencing
- Screen sharing
- Unlimited SMS and messaging
- Auto-attendants
- Call queues
- Integrations
- Voicemail and fax
Set-up fees: No
Long-term contracts: No; cancel anytime
Free trial: First month free
Cost: Contact sales for an exact quote.
10. OnSIP
Features:
- Polycom phones included
- Unlimited voice and video calling
- Call parkingCall recording
- Sayso website chat
- Ring groups
- Announcements
Set-up fees: No
Long-term contracts: N/a
Free trial: Yes
Cost:
- Unlimited —$18.95/user/mo (includes phones and headsets for 5+ users)
- Basic — 49.95/mo per account + 2.9¢ per minute
11. PanTerra
Features:
- System suitable for multi-location and remote users
- Team collaboration features
- Free SIP phones
- Mobility on any device
- Contract discounts
Set-up fees: No
Long-term contracts: no; cancel anytime
Free trial: 30-day trial
Cost:
- New Customer offer — $14.96/user/mo
- Get an exact quote by contacting customer support
12. 1-VoIP
Features:
- Call forwarding
- Call recording
- Extension transfer
- Auto-attendant
- Call queues
- Phone included with the Professional plan
Set-up fees: No
Long-term contracts: No; cancel anytime
Free trial: No
Cost:
- Contact sales for an exact quote.
- Metered — $14.97/mo/extension
- Corporate — $19.97/mo/extension
- Professional — $29.97/mo/extension
13. Mitel
Features:
- Unlimited calling and conferencing
- Integrations: Outlook, G Suite
- Video collaboration
- Web conferencing (desktop sharing)
- Mobile apps
Set-up fees: No
Long-term contracts: N/a
Free trial: N/a
Cost:
- Essentials — $20.99/user/mo
- Premier — $26.59/user/mo
- Elite — $38.49/user/mo
14. ClarityTel
Features:
- Virtual PBX
- Unlimited calling
- 40+ calling features
- Call recording
- Call transfer and waiting
- Logs and activity reports
- Mobile connect and apps
Set-up fees: No
Long-term contracts: No
Free trial: 30-day money back
Cost: Plans starting at $14.99/mo/line. Contact customer support for an exact quote.
15. Intermedia
Features:
- Free business phone for every user
- Conferencing calling
- SIP trunking
- Contact center reporting and analytics
- IVR and call routing
Set-up fees: No
Long-term contracts: No; cancel anytime
Free trial: N/a
Cost: Contact customer support for a price quote.
Get VoIP For Your Small Business
Global Call Forwarding offers outbound calling and various call center features for businesses across the globe. These features encourage communication across borders through reliable and high-quality calling. To learn more about VoIP providers and how we can help you build a strong cloud phone system, call us at 1 (888) 908 6171 today!
