Tired of working out of an office every day from 9-5? Well, you’re not the only one. Certainly, the regular day job is not for everyone. Believe it or not, 9-5 burnout is a real thing. Many people are starting to consider work-from-home options. Likewise, many of these jobs are generally well-paying and offer flexibility. As a result, you can find remote opportunities from a variety of industries and job types. These range from freelance creative services to customer service to lower-level management opportunities. In this vein, let’s look at the benefits of working from home and which work-from-home call centers are hiring.
Benefits of Remote Work
There are countless benefits of remote working. Likewise, these jobs may be full- or part-time and usually allow employees some flexibility in terms of hours worked. Above all, working from home eliminates the need to travel to the office. Therefore, saving on travel time and cost. Additionally, remote jobs also let you juggle two-three different jobs, adding some variety to your work life. These are all reasons why many people are switching to work-from-home jobs, aimed at reducing various stress levels. In other words, when you choose a remote job, you can take more control over your work-life balance.
Virtual Call Centers
Virtual call center jobs can be done remotely from one’s home or office space near the home using voice over internet protocol. Most often, these jobs focus on technical support, customer service, sales, appointment settings, and reservations and ticketing services. So, these work from home call centers are always looking for call center agents, customer service agents, and appointment setters. Likewise, for those interested in landing one of these jobs, it’s important to know that there are two typical paths to obtaining them. First, businesses either hire companies for their own needs or secondly, they may contract with business process outsourcing firms (BPOs).
Work From Home Call Centers Looking to Hire
Accolade Support
About the company: New Mexico-based, brick-and-mortar call center company
Industry: Customer contact BPO
Position type: Independent contractor
Duration/hours: Full-time, part-time
Pay Rate: about $10/hour
How to apply?: On their careers website https://www.accoladesupport.com/agent-application.html
Amazon
About the company: Seattle-based e-commerce giant operating in many countries around the globe
Industry: E-commerce business
Position type: Employee
Duration/hours: Part-time
Pay Rate: about $10-12/hour
How to apply?: Sort through virtual opportunities on their careers website https://www.amazon.jobs/en
Apple at Home
About the company: Apple at Home is the tech giant, Apple’s work-at-home call center program
Industry: Technology
Position type: Employee
Duration/Hours: Part-time with the possibility of full-time during busy periods
Pay Rate: Varies based on the position
How to apply?: On their careers website https://www.apple.com/careers/us/aha.html
Enterprise
About the company: Parent company of Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental
Industry: Car rental
Position type: Employee
Duration/Hours: Full-time
Pay Rate: about $12.50/hour, French/Spanish-speaking agents make more
How to apply?: Keyword “work from home” search on their career website https://careers.enterprise.com/
Hilton Hotels
About the company: Hilton at Home program provides work-at-home opportunities for reservation and customer service agents
Industry: Hotels and hospitality
Position type: Employee
Duration/Hours: Full-time and part-time
Pay Rate: about $9.70-14/hour
How to apply?: Check the “work from home” box next to remote jobs on their careers website https://jobs.hilton.com/us/en
U-Haul
About the company: DIY moving company
Industry: Transport
Position type: Employee
Duration/hours: Part-time
Pay Rate: $7.50-14/hour
How to apply?: Search for “work from home” on their careers website https://jobs.uhaul.com/
Ver-a-Fast
About the company: Provides subscription verification services for newspapers and telemarketing services for other industries
Industry: Call center verification
Position type: Independent contractor
Duration/Hours: Part-time
Pay Rate: Varies on base pay and incentives
How to apply?: On their careers website
Working Solutions
About the company: BPO providing tech support, sales, ticketing, and customer services
Industry: Call center
Position type: Independent contractor
Duration/Hours: Temporary, project basis
Pay Rate: $7.20-30/hour
How to apply?: On their careers website https://workingsolutions.com/careers/
Virtual Numbers When Working From Home
Some of these companies provide the required equipment, while others do not. However, some companies also provide benefits and incentives where you can get more out of the job. While some experience in these fields is required, some companies also provide paid training. So, if you’re interested, you may find a great opportunity to invest your time into. To keep the communication open and available, freelance or remote workers may also want to consider getting a virtual phone number to handle their business and work calls. Global Call Forwarding provides virtual phone solutions to keep your work and personal life separate.
Make Your Work Life More Engaging
The bottom line is, if you’re interested in finding a work-from-home call center position, there are a good number of opportunities out there. As a result, you can gain a better work-life balance. Additionally, the benefits of less cost of travel, more flexibility, and decent pay are among the greatest deciding factors for those who opt to ditch the office and work from home. Above all, if you’re willing to do the work of researching and applying, you have a great shot at securing a work from home call center job. What more can you ask for? Let freedom boost your creativity!
