Set up a VoIP phone system to enhance your business internal and external communications. And, by doing so, improve caller experience and customer satisfaction. All of this will lead to more sales and growth.
Voice over internet protocol (VoIP) is a virtual telephony solution that uses the internet to make and receive audio and video calls. It does so by converting voice signals and transmitting them through an IP network. This enables your employees to make and receive calls on any device as long as it connects to the internet. You can, therefore, basically transform your smartphone, desk phone, laptop, computer, etc., into a business phone.
With this service, you can remain reachable and accessible no matter where your office is located. Businesses that work remotely can take advantage of this service to stay connected internally and externally. Furthermore, you can even expand to neighboring countries as with virtual numbers your business does not have to worry about long-distance calling fees. You only pay what you owe your subscriber.
Get Access to Advanced Features
A VoIP phone system enhances your communications with additional features and tools. You can handle and manage call volume, track calls, use automation, record calls, and more. Some of the features that Global Call Forwarding offers are:
A VoIP phone system can give your business the full package to improve communications and customer satisfaction. Does your business have a large call volume, both inbound and outbound? Can it benefit from better organization and enhanced caller experience? Some financial service companies that need these services include:
To convert your office phone system into a VoIP phone system, you need to find a provider that is affordable and has the features you desire. To get this service from Global Call Forwarding, follow these simple steps:
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Benefits of Using VoIP
With a VoIP service, your customer service team can better serve its callers and provide the customer satisfaction your business promises. Set up IVR for financial services and forward calls to the right department or use the automation to help callers complete predetermined tasks. Initiate multichannel communication by connecting through voice, voicemail, fax, and SMS. Forward calls to different office locations during specific times of the day.
This service is easy to purchase, set up, and use. In fact, you can have it ready to use in 1-2 days from when you purchase your virtual number. You can use it to build and maintain virtual offices. Or, to support your remote and traveling employees. It is an inexpensive way to connect globally.
All Plans Include
IVR/Auto Attendant
Cloud Call Recording
Virtual Voicemail
Call Flow Designer
Time of Day Routing
Geographic Routing
Simultaneous Ringing
Sequential Routing
Outbound Calling
Outbound Caller ID
Number Masking
Failover Routing
Call Blocking
Local Ringback Tone
Fax to Email
Rollover Minutes
Expand and Make Stronger Connections
A VoIP phone system enables your business to connect with valued customers no matter where you are located. Also, your business could go global as you can connect overseas with inexpensive calling rates.
To learn more about how Global Call Forwarding can support your business through VoIP, call us at 1 (888) 908 6171 or talk to an expert. Sign Up Now
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